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Using the pipeline

Stage 4 — Receive Goods

Recording deliveries (GRNs), the two-step QC option, rejects and return orders, and shortfall coverage.

When a supplier delivers, expand the PO under "Awaiting receipt" and record the quantities — that record is a GRN (goods receipt note). All three roles can receive goods.

One-step or two-step

  • One step: enter received, accepted, and rejected quantities together. Accepted stock is added to material inventory immediately.
  • Two step: if checking takes days, use "Mark received — QC pending". The delivery is logged, but NOTHING moves — no stock, no PO progress, no shortfall coverage — until you complete the quality check from the "Awaiting QC" list. Everything then happens exactly once.

The receive form subtracts quantities already sitting in the QC queue from its pre-filled amounts and tags them, so you are not prompted to receive the same delivery twice. Check the tagged note before receiving a PO that has pending-QC entries.

Rejects and return orders

Rejected quantities never enter stock. Marking a rejection with an NCR (non-conformance) automatically raises a return order to the supplier — track its dispatch and credit in the "Return orders" section.

How receipts unblock production

Accepted quantities cover open Stage 2 shortfalls oldest-first. When a production order's last gap is covered, it flips to confirmed automatically and work orders can start.

Receipts are permanent — there is no undo. If quantities were entered wrong, correct material stock with an inventory adjustment, or contact support for complex cases.

Next: Produce