Using the pipeline
Stage 4 — Receive Goods
Recording deliveries (GRNs), the two-step QC option, rejects and return orders, and shortfall coverage.
When a supplier delivers, expand the PO under "Awaiting receipt" and record the quantities — that record is a GRN (goods receipt note). All three roles can receive goods.
One-step or two-step
- One step: enter received, accepted, and rejected quantities together. Accepted stock is added to material inventory immediately.
- Two step: if checking takes days, use "Mark received — QC pending". The delivery is logged, but NOTHING moves — no stock, no PO progress, no shortfall coverage — until you complete the quality check from the "Awaiting QC" list. Everything then happens exactly once.
The receive form subtracts quantities already sitting in the QC queue from its pre-filled amounts and tags them, so you are not prompted to receive the same delivery twice. Check the tagged note before receiving a PO that has pending-QC entries.
Rejects and return orders
Rejected quantities never enter stock. Marking a rejection with an NCR (non-conformance) automatically raises a return order to the supplier — track its dispatch and credit in the "Return orders" section.
How receipts unblock production
Accepted quantities cover open Stage 2 shortfalls oldest-first. When a production order's last gap is covered, it flips to confirmed automatically and work orders can start.
Receipts are permanent — there is no undo. If quantities were entered wrong, correct material stock with an inventory adjustment, or contact support for complex cases.